Shipping Policy

Awsgift works hard to ensure that all our products are printed to high-quality standards & shipped on time and accurately.

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We ship most products within 1-4 business days. After that, items typically arrive to customers within:

  • USA: 5-10 days

  • Canada: 5-20 days

  • UK, most of EU: 5-15 days

  • Australia, New Zealand: 10-30 days

  • Rest of the World: 5-20 days

  • Shipping times are working days not calendar days

Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.

While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping due to circumstances outside of our control.

 

Please understand the above information may change at anytime.

If you have questions about an order after it has shipped, and you have the tracking number, you will need to manage expectations and communication with the carrier.

If an order has been shipped and the tracking has not been updated 30 days from the date shipped, you may contact Support for further investigation. Management will review orders shipped, with no movement, that are past 30 days on a case by case bases.

 

WHICH CARRIER DO YOU USE?

For USA Domestic orders, we use USPS First Class with tracking.

For Canada orders, we use UPS, running on an equivalent to First Class International service.

For Europe, UK, and International, we use Landmark Global, running on an equivalent to First Class International service.

Once the package has landed in the destination country, it is delivered by the domestic mail carrier in that country.

All International domestic mail carriers operate a little differently. Please be aware that some may have reduced tracking facilities.

HOW MUCH DOES SHIPPING COST?

- Order from $0.00 - $74.99: $5.99 Shipping Fee.

- All orders above $75.00 are Free Shipping.

Additional Important Info

  • Tracking is available for all USA Domestic orders, and orders to around 36 international countries.

  • All international mail items will show no tracking updates once they have left the USA, until they have cleared customs in the destination country.

  • While we make every effort to label our shipments to assist customers with the fastest delivery, if customs charges are applied on a shipment, this is payable by the customer.

  • Awsgift does not cover items that are lost or stolen in transit if the package is marked as Delivered by the carrier, unless the order was purchased with Awsgift Package Protection.

 

If you have further inquiries, please contact support@awsgift.com